Confirmation:
Your child’s place on a Fragile Tales Art Workshop or after school can be booked online via our Art Workshops booking portal. Once full payment has been received your child’s place will be secured. If payment for a workshop has not been received, 24 hours before the commencement of the given workshop, then the place or places will be offered to another party.
Booking
Responsibility for the details of bookings and payment lies with the person making the initial booking. Places are allocated on a strictly first come first served basis. If the Fragile Tales Art Workshop you require is fully booked, you will be placed on a waiting list. In the event of a space becoming available, Fragile Tales Art Workshop will contact you. If for any reason, a participant withdraws from a Fragile Tales Art Workshop after being accepted, Fragile Tales Art Workshop reserves the right to withhold the full course fee. This also applies to sickness.
Payment
All accounts must be paid in full in advance for the participant to attend a Fragile Tales Art Workshop.
Personal Property
All personal property is the participants’ responsibility unless loss or damage is proven to be due to Fragile Tales Art Workshop negligence. Expensive and/or treasured items should not be brought to a Fragile Tales Art Workshop. Suitable clothing should always be worn, as acrylic paints are difficult to remove from clothing.
Meals and Snacks
Participants are advised to bring their own water-based drinks and snacks to Fragile Tales Art Workshop with their name clearly labelled. Please note that Fragile Tales Art Workshops are a NUT-FREE ZONE and any nut-based products brought into the premises will be confiscated and returned to parents at the end of the day.
Programme Changes
Fragile Tales Art Workshops reserves the right to change course specifications wherever necessary. A full refund will be provided in the unlikely event of the course being cancelled.
Insurance
All participants are covered by Public Liability Insurance whilst at a Fragile Tales Art Workshop, however Fragile Tales cannot be held responsible for any act, omission or loss or damage unless proven to be caused by Fragile Tale’s negligence. Our provider is Simply Business and we are covered to teach & tutor children's illustration. Our policy number is: CGBI4573104XB
Arrival & Departure
Each participant will be registered in at the start of the day and signed out at the end of each session. It is the responsibility of parents to ensure they always comply with these procedures.
Photography
During Fragile Tales Art Workshops, photographs may be taken of participants during course activities. These images may be used for publicity purposes in an image, on video, on our website, or in printed publications. Where possible permission will be sought from the parent. Please let me know if you do not wish for your child to be photographed.
Fragile Tales Art Workshops Equal Opportunities
We consider language, behaviour or action that is designed to be offensive or creates discrimination to any user of the Service or member of staff, unacceptable and will not be tolerated. If any behaviour at a Fragile Tales Art Workshop is considered inappropriate, the offending pupil or pupils will be given a clear warning. If the behaviour persists, the child or children will be seated at another table. If a pupil’s continues to ignore the teacher and is considered to be affecting the equilibrium of the whole class, then a parent will be called and the pupil asked to leave.
Privacy Policy
The security of your personal information is of utmost importance to us. Below we will set out the Privacy Policy of Fragile Tales Art Workshop. For any data that we obtain from you, Fragile Tales Art Workshop is the data controller for the purposes of appropriate data protection laws. Below we outline what data we use, how it is used and what choices and rights you have in respect to the data that is held. We are acting in compliance with current data protection laws in the UK and the EU. Future changes to our Privacy Policy will be published on this page.
Enquiring about a course
If you have contacted us via the contact form and/or an email, we may retain your email address to contact you with future information on course dates and subjects. We will never share this information with any other company or third party.
Please advise Fragile Tales at any stage via fragiletales@gmail.com if you do not wish to be included in our mailing list and/or if you would like your email address to be removed from our database.
Enrolment forms
When a new pupil is enrolled we ask every parent, guardian or carer to fill out an enrolment form. This is vital so that we have a contact telephone number in case of emergency. There is also the option of providing an email address. If this is used, we may retain your email details to contact you with future information on upcoming course dates and subjects. We retain these forms for our records but never share any information contained within them with any other company or third party, nor do we share anything with independent marketing companies of any kind.
If your child ceases to attend Fragile Tales Art Workshops and you wish for your enrolment form and details to be removed from our records, please inform us via
Feedback
Fragile Tales Art Workshops endeavours to satisfy all our valued participants. If you have any concerns or suggestions please tell us and we will make every effort to rectify matters.
OFSTED
As an after-school and art workshop club focusing on just one activity, we are exempt from OFSTED registration.
All workshop facilitators hold a current enhanced DBS certificate. The facilitators hold either an Illustration MA or BA Hons and continue to develop their practice.
Drop off /Pickup
Please drop off and collect your child in line with the workshop timings failure to do so may result in terminating your child’s enrolment. If your child is booked into a Messy Art Under 5 club a parent or carer is expected to stay and be responsible for their child's welfare.
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